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Job #11241
Farm Credit Mid-America is seeking a Customer Relationship Specialist to serve Delphos, Ohio. The Customer Relationship Specialist provides exceptional first-level internal and external customer service. Responsibilities include helping market, cross-sell and deliver credit and other financial services to our customers and prospective customers. This position also provides administrative support for others in the field business development division and maintains information and reporting as directed.
CUSTOMER RELATIONSHIPS: Establishes, develops and maintains strong internal and external customer relationships by consistently providing quality service that is timely, thorough and responsive, and exceeds customer expectations. Receives walk-in customers and incoming customer calls and provides administrative support to field business development division team members, including sales office staff, and crop insurance and Agribusiness team members.
This is an entry-level position for a Customer Relationship Specialist. The primary responsibility is to coordinate customer information and become a fully functional Customer Relationship Specialist through training and on-the-job experience.
Minimum Qualifications: High school diploma and at least one year of experience in two or more of the following areas: administrative support, financially related customer service or computer operations.
To be considered an applicant, you must:
• Meetminimumqualificationsfortheposition
• Submityourresumeby08/08/ Careers, Job Opportunities, indicating the specific position for which you are applying
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• OnceonourWebsite,clickonCareers,EmployeeBenefits,then click on Employee Benefits Presentation

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